Gujarat Global News Network, Ahmedabad
Now citizens can log their complaints about civic problems through their mobile phones. The Ahmedabad Municipal Corporation has launched android based AMC-CRS system where people can log their complaints.
One has to download AMC-CRS application from Google play store and then use it to register complaints. The system has about 204 topics from 24 departments right from drinking water problems to street lights, waste etc for which complaints can be registered.
The AMC will create a unique complaint number and keep the complainant updated on the mobile number. Citizens can even upload photos from their phone. The system was inaugurated by Chief Minister Anandiben Patel here on Monday.
AMC had initiated a web based comprehensive complaint system last year. It has received about 5.70 lakh complaints in one year and the AMC claims that 99% have been solved.
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